Our Process: Your First Interaction with Retex

Katelyn Lewis • June 14, 2022

What can you expect when you first call or fill out a form for Retex?

Portrait image of RETEX's Albus and Katelyn Lewis in front of Retex truck.

A quick response, whether through a friendly call, text, or email, from one of these two.


Katelyn & Albus Lewis are in charge of our office management, and they run a tight ship here for Retex. You can expect them to ask you a few questions about your project, answer any initial questions you may have about the repair or replacement work, and to schedule an appointment with you and one of our exterior experts, usually within 24 hours.


You'll then receive a confirmation email from Katelyn – Albus is still working on his typing skills – for your appointment.


Ready to tackle your next home exterior project? If you're a homeowner in the Greater Richmond, VA area, Retex Roofing & Exteriors is the team to call to gain peace of mind and quality work efficiently. Reach us at 804-442-3314 or visit our website at www.retexroofing.com/services to check out the services we offer.

Services We Offer
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